Skip to content
    English

    IT Support Specialist – 2nd Line

    • Remote
      • Cluj-Napoca
    • Hyand Romania
    • Apache Webserver, Oracle DB, RedHat Linus Server (VM)

    Department: Delivery

    Industry: Automotive

    Languages: German, English

    Level: Junior, Regular

    Job description

    We are looking for an IT Support Specialist (2nd Line) to support critical in-house logistics and manufacturing systems used on production lines in the automotive industry. The role focuses on ensuring system availability, troubleshooting incidents, and supporting business-critical applications that control material flow and production supply in real time.

     

    Responsibilities

    • Provide Level 2 application and system support for inhouse logistics and manufacturing systems

    • Monitor, analyze, and resolve incidents in QS and PROD environments

    • Support systems used on assembly lines to ensure timely and accurate material delivery

    • Analyze system behavior based on configuration, thresholds, and production signals

    • Troubleshoot client-server applications running on Linux and Windows environments

    • Work closely with internal IT teams, production, and logistics stakeholders

    • Support deployments, configuration changes, and system stability initiatives

    • Participate in on-call rotation from 16:00, year-round

    Job requirements

    Must-have requirements

    • Experience in IT Support Level 2 (application or system support)

    • Troubleshooting skills in Linux-based server environments

    • Experience working with databases (Oracle 19c is used on this project)

    • Understanding of client-server concepts

    • Fluent German and English (spoken and written)

    • Experience with Apache Web Server

    Nice-to-have requirements

    • Experience in manufacturing, production, or logistics environments

    • Familiarity with industrial or production-related applications

    • Experience supporting systems in high-availability or 24/7 environments

    or

    

    About Hyand

    Hyand – your partner on the path to digital transformation.

    What drives us is your future readiness. Side by side, we help shape your digital DNA—with mutual respect, deep expertise, and a focus on what truly matters. Together, we create clarity in a dynamic environment, streamline digital processes, and prepare your business for tomorrow. Step by step, but always with measurable success. Because our focus is on added value, not just possibilities.

    With technology and industry expertise, we support you from requirements analysis to architecture, software development and implementation through to operation. We support you in future-proofing your IT infrastructure and using data profitably. We use modern technologies and individual solutions to optimize digital processes and tap into new potential. Whether in automotive, retail, banking and insurance, or the public sector – we understand industry-specific needs and deliver smart technologies where they create real value.

    Behind it is a team of around 750 colleagues in Germany, Poland, Lithuania, Romania, and India—highly skilled, tightly connected, and working seamlessly across locations.

    At Hyand, we offer a professional environment where you will engage in challenging assignments, contribute to company-wide initiatives, and collaborate with an international team of experts. We value the unique perspectives and skills that each individual brings, recognizing that diverse teams drive innovation and success. 

    Hyand is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on gender, age, sexual orientation, sexual identity, ethnicity, religion, or disability. All qualified candidates are encouraged to apply. 

    Join us and help shape the future in an environment where your uniqueness is valued and your contributions truly matter.

    Hyand Group logoHomepage